What are my options if Pixsy can’t move forward with my case?
- Last updated on April 6, 2022 at 11:58 AM
If we aren’t able to accept or successfully close your case then we will release it back to you - you are free to take further action as you see fit.
You came to us for help and we want to give you options to resolve the matter:
Send a (free) takedown notice using our Takedown tool - our gift to you
We will gift you a free Takedown notice, using our marketing leading Takedown solution. Simply follow the link inside the "Case Details" page of your Pixsy case dashboard, and click "Send takedown notice" from inside the case details area.
Send a takedown notice yourself using our template
We have put together a helpful guide on how to send a DMCA takedown notice yourself: https://www.pixsy.com/how-to-send-a-dmca-takedown-notice
Contact the image user yourself using our guide
In some cases, you may be able to resolve the matter by contacting the image user directly. We have put together a helpful guide to help you through this process, and are happy to send you the case evidence captured on file during the case submission process:
https://www.pixsy.com/academy/image-owner/image-theft-what-to-do/