© Case: Cancellations

2 articles

How do I cancel a case?
If you want to cancel a case please contact Pixsy by responding directly to the email containing the case updates. If you are unable to find an email relating to this exact case, send an email to support@pixsy.com as soon as possible.
Last updated on December 27, 2023 at 10:32 AM
Why am I being invoiced for providing misinformation to Pixsy?
Pixsy may charge a cancellation fee in the circumstance that a case is either canceled by a photographer or has to be discontinued by our case management team due to misinformation.
Last updated on March 30, 2022 at 5:26 PM