© Case: Payments
- 11 articles
How do I update my payment profile to receive payment?
Visit the payments page in your account settings. Here you can choose a preferred payment method and fill in your tax information. We need both to be completed before we can send you your royalties.
Last updated on March 27, 2023 at 11:00 AM
How long until I receive my payment?
Payments will be processed within 30 days, we will contact you if there are any difficulties in sending you your payment.
Last updated on April 7, 2022 at 12:32 PM
What is the status of my payment?
You will be paid within 30 days once the funds have been sent by the image user to Pixsy. If you have not been paid after 30 days please contact support@pixsy.com
Last updated on March 30, 2022 at 5:19 PM
What happens with currency conversions?
All royalty payments are remitted to you in USD$. If you choose to receive the funds to your local bank in the local currency, there may be a currency conversion fee by Payment Rails (our payment provider) using current rates - these will be the live FX rate of the day (mid-market).
Last updated on March 24, 2022 at 3:53 PM
Why is my resolution lower than Pixsy's initial asking price?
Last updated on January 14, 2019 at 9:05 AM
Will my resolution be reflected as a 1099/1042 and earnings from Pixsy, or do I file this separately under my taxes?
Pixsy files 1099-MISC (US) and 1042-S (International) forms for every client who has had a case resolved through Pixsy.
Last updated on March 27, 2023 at 10:59 AM
Why is Pixsy asking me for a tax form?
As a company incorporated in the USA we must comply with US IRS tax regulations in order for customers to receive their royalty payments.
Last updated on April 6, 2022 at 10:51 AM
How do I pick a tax form and fill it out?
If you are unsure about which tax form to use, the quick and simple questionnaire in the form will tell you. Payment Rails will ask you some basic questions to assess and determine the relevant tax form for you.
Last updated on April 6, 2022 at 11:44 AM
Is my tax and bank data safe?
Our provider, Trolley, uses industry-standard security measures to protect your data.
Last updated on March 27, 2023 at 11:00 AM
What is Trolley (ex. Payment Rails)?
Trolley is an external payments processor which allows transfers to our users around the world.
Last updated on March 27, 2023 at 10:56 AM
What is tax withholding?
US tax law requires US companies (payer) to withhold a percentage of any payments to foreign entities (payee - companies or individual) in situations where there is no tax treaty in place, or a valid and complete W8 tax form is not on-file.
Last updated on April 6, 2022 at 1:58 PM